A wonderful time in Murphy, NC at our friend’s cabin. It was a great get away where we celebrated three wonderful occasions. Daniel turned 17 just before we left, and Thanksgiving and Hanukah came at the same time! So we lit…
A few tidbits – #eBay simplifies Storefronts, #Snapchat turns down $3Billion, #Amazon.com and Drones – and we will all print in 3D someday
Interesting article about how Ebay is looking to go the other direction – physical storefronts to expand a company’s digital footprint. The company has always been helping businesses to connect with customers but this is a great example of expanding…
Opened Bank Accounts with @getMoven and @Simplify to see how they work web & #mobile – will see how #online #banking is useful here
Two new financial services entities have come into the market recently: Moven.com and Simple.com.Simple started out as a credit card based mobile solution while Moven was the creation by the now famous Brett King who drove us all to sell…
BOOK REVIEW: Greed was good – Relationships are better, and even more profitable in the long run
This is a repost of my Amazon Review of the book: The Human Brand by Chris Malone and Susan T. Fiske This is a great book about relationship management, marketing and business in today’s new multi-channel, multi-media world. But its so…
TAG FinTech Symposium vs BAI Retail Delivery
Spent some time over the past two weeks at the BAI Retail Delivery conference in Denver and the TAG FintTech conference here in Atlanta. Recycling my brain, looking for new opportunities, building the network. BAI was the same as it…
Retail Online Banking – Innovation or Evolution?
I spent the day visiting with bankers, executives and vendor salespeople at BAI Retail Delivery 2013 – Denver, CO November 5-7. My take away? We are all continuing the transition from static web based information delivery to dynamic mobile content.…
Fall foliage, a walk in the woods, and my dog
What a great day today at Fort Mountain State Park in Chatsworth, GA. The weather was perfect, the trees still had golden leaves and Ringo (our black labrador retriever) was a joy to walk with. Here is a view of…
Today’s Rant: Multi-Channel is not multi-technology or multi-cross sell; it has to start with the customer
Considering all of the conversations I’ve had with customers over the years about cross sell, multiple channels, touch points and technology investment the conversation always starts with “what should we do?” Be accessible with technology and with personality. Build the…
Payments and People, its really about buying access to our conversations
There was so much happening this week in the P2P world – people to people. There was the announcement that Square will be providing free P2P payments via email joining so many others in that market and the land grab…
$400 million – to build a portal that doesn’t work?
Today’s article in NYTimes: From the Start, Signs of Trouble at Health Portal Interviews and an examination of confidential documents point to a series of missteps — financial, technical and managerial — that led to the troubles with the new…