Today is my 30th HS reunion – graduated from AHS in Columbia, MD 30 years ago spring 1983. This morning I ran 6 miles in 60 minutes – so that would likely have been about a 63 minute 10K for…
The customer journey experience in banking: HBR Article
Interesting article in the September issue of the Harvard Business Review: The Truth About Customer Experience by Alex Rawson, Ewan Duncan, and Conor Jones. The focus of the article to me is about how we have often focused on individual…
Birthday Thoughts
New Year’s is the time most people resolve to change their lives. I tend to do it on my birthday. This year’s a big year for change. Here is what I’m considering for the next twelve months: Family – I’m…
Running vs. Grass Cutting
Here is a fitness comparison for you. Why we 21st Century Americans have to exercise. We have a push reel mower and a power mower. Daniel (my son) has been cutting the grass with the push mower. Its a nice…